Booking a place or Course is not confirmed until monies have been received

Typically:

Terms of Payment

A deposit of £150 per person is due with the completed booking form for each course. The balance of the fee is due eight (four for theory) weeks before the start of the course. The school reserves the right without further notification to re-let reserved places where the balance of fee has not been paid by the due date. Where the course fee is less than £200 per person then the total fee is due for payment at the time of booking. (private sessions are payable in full once dates have been agreed)

Cancellation

Northumbria Sailing reserves the right to cancel any course or activity. Where this is necessary a proportional refund will be made or an alternative course or activity offered. No additional liability for compensation or expenses will be accepted by the School. Reserved places that are cancelled in writing by a student more than eight weeks prior to the starting date will result in the deposit being forfeit. Cancellations by students within eight weeks of the starting date will result in the full fee being forfeit but in either case it may be possible to claim under your personal or holiday insurance. In the event that any activity or course has to be commenced or terminated at any other place or time than that indicated in the programme or joining instructions it will be the students responsibility to arrange and pay for any accommodation or travel costs involved.

Liability

Northumbria Sailing, its servants, agents, instructors, sailing masters do not accept any responsibility for any loss damage or injury suffered by any persons and/or their property arising out of or during the course of their activities whilst training, instructing or otherwise unless such loss or damage was caused by or resulted from negligence.

Application

You will have the best chance of reserving your first choice of dates if you e-mail your requirements now! Such reservations need to be confirmed with a completed booking form and deposit within 5 days.

The Skipper

He, or she, will have command of the yacht at all times and will make every endeavour to look after the safety of all onboard. The Skipper will take whatever action deemed necessary in this respect e.g. adverse weather involving a change of port or final destination. A client may be placed ashore if instructions are not followed.

Sea Miles

No guarantee can be made that sea miles will be achieved and clients should consider attaining any of the RYA’s requirements beforehand

Competencies

These will be signed off by the Instructor in so far as they have been achieved. When a client fails to achieve the course qualification any outstanding competencies can be signed off by another RYA school, which would then be responsible for the issue of any certificate.

These are the official terms & conditions. Nevertheless, I will try to adopt a humane attitude to cancellations and problems, especially where due notice is given.

When weather problems hit us, and this, by the very nature of the business is not unusual, outstanding sections of the Course can be reinstated. Most of my custom is local and the advantages of putting your business within your area become apparent.

Data Protection

Under data protection law you have a number of rights in relation to the personal information we hold about you. You can exercise these rights by contacting us. We won’t usually charge you in relation to a request.

The right to access your personal information You’re entitled to a copy of the personal information we hold about you and certain details of how we use it. We’ll usually provide your personal information to you in an email unless you request otherwise.
The right to rectification We take reasonable steps to make sure the information we hold about you is accurate and, where necessary, up-to-date and complete. If you believe there are any inaccuracies, discrepancies or gaps in the information we hold about you, you can contact us and ask us to update or amend it.
The right to erasure This is sometimes known as the ‘right to be forgotten’. It entitles you, in certain circumstances, to request your personal information be deleted. For example, where we no longer need your personal information for the original purpose we collected it for or where you have exercised your right to withdraw consent. While we will assess every request, there are other factors that will need to be taken into consideration. For example, we may not be able to erase your information as you’ve requested because we have a regulatory obligation to keep it.
The right to restriction of processing In certain circumstances, you’re entitled to ask us to stop using your personal information, for example where you think the personal information we hold about you may be inaccurate or where you think we no longer need to use your personal information.
The right to data portability In certain circumstances, you can request we transfer personal information you’ve provided to us to a third party.
The right to object to marketing You have control over the extent to which we market to you and the right to request we stop sending you marketing messages at any time. You can do this either by clicking on the ‘unsubscribe’ link or button in any email we send you or by contacting us using the details set out in section 10. Even if you exercise this right because you do not want to receive marketing messages, we may still send you service related communications where necessary.
The right to object to processing In addition to the right to object to marketing, in certain circumstances you’ll also have the right to object to us processing your personal information. This will be when we’re relying on there being a legitimate interest to process your personal information. In some circumstances, we will not be able to cease processing your information, but we’ll let you know if this is the case.
Rights relating to automated decisions If you’ve been subject to an automated decision and don’t agree with the outcome, you can ask us to review it.
The right to withdraw consent Where we rely on your consent in order to process your personal information, you have the right to withdraw such consent to the further use of your personal information. We’ll advise you of this at the point of collection of your data.
The right to lodge a complaint with the ICO You have a right to complain to the Information Commissioner’s Office if you believe that any use of your personal information by us is in breach of applicable data protection laws and/or regulations. More information can be found on the Information Commissioner’s Office website. This will not affect any other legal rights or remedies that you have.

There may be some circumstances where we cannot comply with your request. For example, we would not be able to agree to your request if it would mean we couldn’t comply with our own legal or regulatory requirements. In these instances, we’ll let you know why we cannot agree to your request.